Terms & Conditions

Welcome to Five21.ai . These Terms and Conditions (“Terms”) govern your use of our services, including our AI-driven virtual assistants, outreach automation tools, and related services (“Services”). By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our Services.

1. Acceptance of Terms

By registering for, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to these Terms, our Privacy Policy, and any other policies or guidelines provided by Five21.ai.
 

2. Eligibility

2.1 You must be at least 18 years old to use our Services.

2.2 By using the Platform, you represent and warrant that you have the legal authority to enter into this agreement and comply with its terms.

3. Services

3.1 Five21.ai provides AI-powered virtual assistants and automation tools designed to help businesses streamline outreach, task management, and communication.

3.2 We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice.

4. User Accounts

4.1 You are responsible for maintaining the confidentiality of your account credentials.

4.2 You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

4.3 You are responsible for all activities conducted under your account.

5. Prohibited Activities

When using our Platform, you agree not to:

5.1 Violate any applicable laws or regulations.

5.2 Use the Platform for unlawful purposes, including spam, phishing, or fraudulent activities.

5.3 Access or attempt to access the accounts of other users without authorization.

5.4 Interfere with or disrupt the integrity or performance of the Platform.

5.5 Reverse engineer, decompile, or disassemble the Platform’s software.

6. Fees and Payment

6.1 Some Services may require payment. By purchasing any paid Services, you agree to pay all applicable fees.

6.2 Fees are non-refundable except as required by law or explicitly stated in writing by Five21.ai.

6.3 We reserve the right to modify pricing and payment terms with prior notice.

7. Intellectual Property

7.1 All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, and software, are the exclusive property of Five21.ai or its licensors.

7.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for your business purposes in accordance with these Terms.

7.3 You may not reproduce, distribute, or create derivative works based on the Platform’s content without prior written permission.

8. Privacy

Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using the Platform, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Five21.ai and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Platform.

9.2 In no event shall Five21.ai’s total liability exceed the amount you paid for the Services in the 12 months preceding the incident.

10. Indemnification

You agree to indemnify and hold harmless Five21.ai and its affiliates from and against any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Platform or violation of these Terms.

For questions about these Terms or the Platform, please contact us at:

Five21.ai Support Team
Email: support@five21.ai